The Art Of Conflict Resolution - Active Listening, Assertiveness, And Problem-Solving Approaches

An Introductory Detailed Guide

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THE ART OF CONFLICT RESOLUTION


AN INTRODUCTORY DETAILED GUIDE



ACTIVE LISTENING, ASSERTIVENESS, AND PROBLEM-SOLVING APPROACHES



Are you tired of conflicts causing havoc in your personal and professional life?



Do you struggle to effectively communicate and resolve issues with others?



If so, this book is your ultimate guide to understanding, managing, and resolving conflicts through effective communication strategies.



"The Art Of Conflict Resolution" is not just another self-help book.



It is a transformative journey that equips you with the essential skills to resolve conflicts, build stronger relationships, and cultivate a more harmonious and fulfilling life.



Whether you're a professional seeking to improve workplace dynamics or an individual seeking personal growth, this book is a must-read for anyone striving to thrive in a world of diverse perspectives and conflicts.



Embrace the power of effective communication and unlock the path to resolution and lasting peace.



CONTENT



PART 01:


UNDERSTANDING CONFLICT


CHAPTER 01:


The Nature Of Conflict


CHAPTER 02:


Sources And Causes Of Conflict


CHAPTER 03:


Communication's Role In Conflict



PART 02:


COMMUNICATION SKILLS FOR CONFLICT RESOLUTION


CHAPTER 01:


Active Listening Techniques


CHAPTER 02:


Assertiveness And Effective Expression


CHAPTER 03:


Non-Verbal Communication In Conflict Resolution



PART 03:


EFFECTIVE COMMUNICATION STRATEGIES


CHAPTER 01:


Clear And Direct Communication


CHAPTER 02:


Empathy And Understanding In Conflict Resolution


CHAPTER 03:


Managing Emotions During Conflict Discussions



PART 04:


CONFLICT RESOLUTION IN PROFESSIONAL ENVIRONMENTS


CHAPTER 01:


Conflict Resolution In The Workplace


CHAPTER 02:


Communication Strategies For Effective Team Conflict Resolution


CHAPTER 03:


Conflict Resolution In Customer Relations



PART 05:


MEDIATION AND NEGOTIATION


CHAPTER 01:


Mediation Techniques For Conflict Resolution


CHAPTER 02:


The Art Of Negotiation In Conflict Situations


CHAPTER 03:


Collaborative Problem-Solving Approaches



PART 06:


CULTURAL SENSITIVITY IN CONFLICT RESOLUTION


CHAPTER 01:


Communicating Across Cultures In Conflict Resolution


CHAPTER 02:


Addressing Cultural Biases In Conflict Situations


CHAPTER 03:


Building Inclusive Communication For Conflict Resolution


Verlag:

PublishDrive

Veröffentlicht:

2023

Druckseiten:

ca. 21

Sprache:

English

Medientyp:

eBook


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